I plan my travel
Our customers recommend it   4.5/5  sur 792 avis
Our customers recommend it4.5/5 on 792 reviews
I'm looking for my Brit Hotel
I plan my travel
  • Hotel in Belfort city centre

The reviews
of our customers

100% genuine reviews
Satisfaction
Index
90 %
From Catherine, the 30/10/2024
couple - 50-59 years - Date of stay : 29/10/2024

Very much enjoyed our stay and would return. The staff was welcoming and friendly, also we noticed that the staff spent time cleaning the common areas when they were not busy greeting guests


Hotelier's responseHotelier's response :

Dear,

We really thank you for your very nice appreciation and we are pleased that you enjoyed your stay in our hotel.

We hope to welcome you again for a next trip in Belfort

Best regards,

Sarah

100 %
From Raya Z., the 15/10/2024
Business - 30-39 years - Date of stay : 14/10/2024

Good stay. If improve the other points would be perfect. I would not pay 112-€ for the room, maybe 90 In total.


Hotelier's responseHotelier's response :

Dear,

Thank you for taking the time to share your experience with us. We appreciate your valuable comments and will strive to improve on the points mentioned.

Our team is committed to providing a comfortable and pleasant stay for all our guests.

We look forward to welcoming you again in the future.

The reception

80 %
From NA, the 09/07/2024
Alone - 40-49 years - Date of stay : 07/07/2024

Good. Please don't make questions like this required and with a minimum number of characters. Please also don't ask if I'd recommend you to someone else - I have absolutley no reason to do so and therefore absolutely wouldn't. Your email asked me to do a survey and only at the end of the end does it become properly apparent this is a review you want to publish and the words "It is possible that BRIT HOTEL BELFORT CENTRE - BOREAL can associate your submitted review to your booking" appear after the 'submit' button. My opinion of you and your brand has actually deteriorated while completing this survey.

80 %
From Wolfgang_L, the 03/07/2024
couple - 50-59 years - Date of stay : 30/06/2024

Quiet room with all facilities which needet. Clean, Wifi good and possibillity for a garage


Hotelier's responseHotelier's response :

Monsieur,

Nous vous remercions d'avoir pris le temps de commenter votre récent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement pratique, notre personnel amical et nos chambres confortables. Nous apprécions vos commentaires positifs et espérons vous accueillir à nouveau bientôt.

La réception

100 %
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Free
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Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.